All our motorised products come with a limited commercial warranty :
Two years on the electronic (controllers, display, converters...), motors and the frame.
One year on the battery.
How does it work?
We are proud to offer our customers friendly, fast and efficient after sales. DUALTRON SHOP's team will always answer the call to solve its customers issues. So what do you do if your motorised product breaks down?
You can ship the defective product(s) to one of our Service Centers, we will repair it as fast as possible and ship it back to you free of charge. Of course, our team can help organise the pickup at your address for a seamless and "hassle-free" experience.